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2021 Final Exam
48 questions
Practice this exam
Q1
2021
T/F
Chapter 7: Principles of Planning
Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.
Q2
2021
T/F
Chapter 7: Principles of Planning
Planning is concerned only with organizational success in the short term, while organizing is concerned with the more distant future (long term).
Q3
2021
T/F
Chapter 1: Introduction
Influencing is the process of assigning the tasks developed under the planning function to various individuals or groups within the organization.
Q4
2021
T/F
Chapter 1: Introduction
Organizing is also commonly referred to as motivating, leading, directing, or actuating.
Q5
2021
T/F
Chapter 1: Introduction
Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.
Q6
T/F
Repeated ×2
Chapter 1: Introduction
Appeared on finals
2021 Final — Q6
2025 Final — Q5
Human skills, unlike technical skills, involve the ability to see the organization as a whole.
Q7
2021
T/F
Chapter 7: Principles of Planning
The affirmative purpose of planning is to minimize risk by reducing the uncertainties surrounding business conditions and clarifying the consequences of related management activities.
Q8
2021
T/F
Chapter 7: Principles of Planning
Organizations exist for various purposes but have the same types of objectives.
Q9
2021
T/F
Chapter 7: Principles of Planning
Suboptimization is the process of assigning subobjectives to the various people or units in the organization based on the organizational objectives.
Q10
2021
T/F
Chapter 7: Principles of Planning
The management by objectives (MBO) approach has been found to be ineffective for nonprofit organizations.
Q11
2021
T/F
Chapter 8: Making Decisions
A decision that is routine and repetitive, and typically handled in a specific way, is frequently called a non-programmed decision.
Q12
2021
T/F
Chapter 8: Making Decisions
Decisions made through consensus usually take up lesser time than those made by a single individual.
Q13
T/F
Repeated ×2
Chapter 8: Making Decisions
Appeared on finals
2019 Final — Q2.c
2021 Final — Q13
Implementation of the chosen alternative is the final step in the decision-making process.
Q14
T/F
Repeated ×2
Chapter 18: Groups and Teams
Appeared on finals
2021 Final — Q14
2024 Final — Q6
Groupthink is a group decision-making process in which negative feedback on any suggested alternative by any group member is forbidden until all members have presented alternatives that they perceive as valuable.
Q15
2021
T/F
Chapter 11: Fundamentals of Organizing
The final step in the organization process is to allocate resources and directives for subtasks.
Q16
T/F
Repeated ×2
Chapter 11: Fundamentals of Organizing
Appeared on finals
2021 Final — Q16
2025 Final — Q13
Span of management refers to the number of organizational levels below that of a particular manager's.
Q17
2021
T/F
Chapter 13: Human Resource Management
Recruitment is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.
Q18
T/F
Repeated ×2
Chapter 13: Human Resource Management
Appeared on finals
2021 Final — Q18
2025 Final — Q8
Wikstrom's human resource inventory forms are meant to be used exclusively for filling managerial positions and cannot be used for filling nonmanagerial positions.
Q19
2021
T/F
Chapter 21: Controlling Fundamentals
The process of guiding the activities of organization members in appropriate directions is called controlling.
Q20
T/F
Repeated ×2
Chapter 15: Influencing and Communication
Appeared on finals
2021 Final — Q20
2024 Final — Q11
The basic elements of the interpersonal communication process are the source, the encoder, and the decoder.
Q21
T/F
Repeated ×4
Chapter 18: Groups and Teams
Appeared on finals
2019 Final — Q2.f
2021 Final — Q21
2024 Final — Q5
2025 Final — Q9
A task group is a formal group outlined in the chain of command on an organization chart.
Q22
2021
T/F
Chapter 21: Controlling Fundamentals
Measuring performance is the first step in the controlling process.
Q23
2021
T/F
Chapter 21: Controlling Fundamentals
For control to be successful, all individuals involved in controlling must have a working knowledge of how the control process operates.
Q24
2021
T/F
Chapter 21: Controlling Fundamentals
Most managers have substantial control over increasing their position power.
Q25
MCQ
Repeated ×2
Chapter 7: Principles of Planning
Appeared on finals
2019 Final — Q1.f
2021 Final — Q25
Which of the following is an advantage of planning?
Q26
2021
MCQ
Chapter 21: Controlling Fundamentals
Which of the following is an error managers make during the controlling stage of management?
Q27
2021
MCQ
Chapter 1: Introduction
The more resources unused during the production process, the more ________ the manager.
Q28
2021
MCQ
Chapter 1: Introduction
A manager is considered efficient and effective if the manager
Q29
2021
MCQ
Chapter 1: Introduction
In any organization, change-related activities include
Q30
MCQ
Repeated ×2
Chapter 8: Making Decisions
Appeared on finals
2021 Final — Q30
2024 Final — Q20
This is an example of a(n)
Q31
MCQ
Repeated ×2
Chapter 8: Making Decisions
Appeared on finals
2021 Final — Q31
2024 Final — Q32
Which of the following is a traditional technique for solving a programmed decision?
Q32
2021
MCQ
Chapter 11: Fundamentals of Organizing
________ is the process of establishing orderly uses for resources within the management system.
Q33
2021
MCQ
Chapter 11: Fundamentals of Organizing
________ is the assignment of various portions of a particular task among a number of organization members.
Q34
MCQ
Repeated ×2
Chapter 11: Fundamentals of Organizing
Appeared on finals
2021 Final — Q34
2024 Final — Q56
Which of the following is an advantage of division of labor?
Q35
2021
MCQ
Chapter 13: Human Resource Management
________ is the initial attraction and screening of the supply of prospective human resources available to fill a position.
Q36
2021
MCQ
Chapter 13: Human Resource Management
Which of the following items is likely to be found in a job specification?
Q37
2021
MCQ
Chapter 15: Influencing and Communication
________ is the process of sharing information with other individuals.
Q38
2021
MCQ
Chapter 15: Influencing and Communication
The person in the interpersonal communication situation who originates and encodes information to be shared with another person is called the ________
Q39
MCQ
Repeated ×2
Chapter 15: Influencing and Communication
Appeared on finals
2021 Final — Q39
2024 Final — Q28
Which of the following is a communication macrobarrier?
Q40
2021
MCQ
Chapter 15: Influencing and Communication
Which of the following is considered a microbarrier to organizational communication?
Q41
2021
MCQ
Chapter 18: Groups and Teams
A formal group is a group that ________
Q42
2021
MCQ
Chapter 18: Groups and Teams
Formal groups that handle routine activities and are outlined on an organization chart are called ________
Q43
2021
MCQ
Chapter 18: Groups and Teams
Two formal groups that are often established in organizations are ________ and ________
Q44
2021
MCQ
Chapter 21: Controlling Fundamentals
________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.
Q45
2021
MCQ
Chapter 21: Controlling Fundamentals
________ and ________ have been called the "Siamese twins of management."
Q46
2021
MCQ
Chapter 21: Controlling Fundamentals
The level of activity established to serve as a model for evaluating organizational performance is a(n) ________
Q47
2021
MCQ
Chapter 21: Controlling Fundamentals
________ is managerial activity aimed at bringing organizational performance up to the level of performance standards.
Q48
2021
MCQ
Chapter 21: Controlling Fundamentals
Because Jamie is the manager, her subordinates follow her instructions. This is an example of ________ power.