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Chapter 21: Controlling Fundamentals
26 questions
Practice this lecture
2019
T/F
Chapter 21: Controlling Fundamentals
After actual performance has been measured and compared with established performance standards, the next step in the controlling process is to take corrective action if necessary.
T/F
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2019 Final — Q2.h
2024 Final — Q2
In order to preserve their position power, managers should avoid doing personal favors for subordinates.
2021
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Chapter 21: Controlling Fundamentals
The process of guiding the activities of organization members in appropriate directions is called controlling.
2021
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Chapter 21: Controlling Fundamentals
Measuring performance is the first step in the controlling process.
2021
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Chapter 21: Controlling Fundamentals
For control to be successful, all individuals involved in controlling must have a working knowledge of how the control process operates.
2021
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Chapter 21: Controlling Fundamentals
Most managers have substantial control over increasing their position power.
2024
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Chapter 21: Controlling Fundamentals
Managers identify a problem by comparing the current state of affairs to some standard.
2025
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Chapter 21: Controlling Fundamentals
Controlling does not highlight the deviations in the process.
2025
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Chapter 21: Controlling Fundamentals
Corrective actions are necessary after analyzing the deviations.
MCQ
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2019 Final — Q1.i
2021 Final — Q47
_________ is managerial activity aimed at bringing organizational performance up to the level of performance standards.
MCQ
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2019 Final — Q1.j
2021 Final — Q44
_________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.
2021
MCQ
Chapter 21: Controlling Fundamentals
Which of the following is an error managers make during the controlling stage of management?
MCQ
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2021 Final — Q45
2024 Final — Q17
________ and ________ have been called the "Siamese twins of management."
MCQ
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2021 Final — Q46
2024 Final — Q19
The level of activity established to serve as a model for evaluating organizational performance is a(n) ________
2021
MCQ
Chapter 21: Controlling Fundamentals
Because Jamie is the manager, her subordinates follow her instructions. This is an example of ________ power.
MCQ
Repeated ×2
Chapter 21: Controlling Fundamentals
Appeared on finals
2024 Final — Q23
2025 Final — Q29
____ is the management function through which managers compare present performance to preestablished performance standards.
2024
MCQ
Chapter 21: Controlling Fundamentals
As part of the controlling process, you have finished measuring the performance of your team. What must you do next?
2024
MCQ
Chapter 21: Controlling Fundamentals
Gayle has not established appropriate performance standards for her team.
This is a fault in the ____ function of management.
2025
MCQ
Chapter 21: Controlling Fundamentals
What is the main purpose of the management by exception concept?
2025
MCQ
Chapter 21: Controlling Fundamentals
It is the process of ensuring that events conform to plans.
2025
MCQ
Chapter 21: Controlling Fundamentals
The controlling function is performed by
2025
MCQ
Chapter 21: Controlling Fundamentals
Controlling function brings the management cycle back to the
2025
MCQ
Chapter 21: Controlling Fundamentals
Which of the following statements does not highlight the relationship between planning and controlling
2025
MCQ
Chapter 21: Controlling Fundamentals
Which of the following is not important for controlling function?
2025
MCQ
Chapter 21: Controlling Fundamentals
Identify the correct sequence of the steps involved in the controlling process.
2025
MCQ
Chapter 21: Controlling Fundamentals
In controlling, reducing the workers, absenteeism in a factory by 20% is an example of